Reference

How 1234app Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our lobby. Access to our platform depends on your local law and eligible regions — please read this before you start.

Account DataPayment PrivacyCookie ControlsData RequestsContact Us
1234app How 1234app Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Account Security

Every login is protected by OTP verification sent to your registered mobile number. Unusual access attempts trigger an automatic account review before any session continues.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Data Retention

Account and transaction records are kept for the period required by applicable regulations. Once that period ends, personal data is deleted or anonymised from our active systems.

Requesting Changes

You have the right to access, correct, or request deletion of your personal data. Submit your request via live chat or email and we will respond within a reasonable timeframe.

PRIVACY CONTACT

Reach Us About Your Data

Live Chat Open the chat widget from any page in your account. Our support team can handle data queries, account access requests, and wallet verification questions directly.
Email Support Send your data request or privacy concern to our support address. Include your registered phone number so we can locate your account and respond promptly.
Account Settings Some data preferences — like marketing communications — can be updated directly inside your account settings without contacting support at all.

Common Questions About Your Privacy

We collect your name, phone number, email address, and the payment method you register — bKash, Nagad, or Rocket. Device and IP data are also logged for security purposes.

We store a record of your transaction for account verification and regulatory compliance. Full wallet credentials are never stored on our servers — payments process through the wallet provider directly.

Yes. Contact our support team via live chat or email with your registered phone number. We will locate your account and provide the data we hold within a reasonable timeframe.

Send a deletion request through live chat or email support. Note that some records must be retained for the period required by financial regulations before they can be removed.

We do not sell your data. We may share limited information with payment processors like bKash, Nagad, and Rocket to complete transactions, and with regulators where legally required.

Yes. Availability of our platform depends on your local law and eligible regions. Players in Dhaka and elsewhere in Bangladesh should confirm that access is permitted under local regulations before registering.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.